If you have installed the Realtek software, open the Realtek HD Audio Manager, and check the “Disable front panel jack detection” option, under connector settings in the right side panel. Also, open services console window using services.msc here check and make sure Windows audio and Windows audio endpoint builder service are on running state.Try your headphone on another device, to check and make sure the device is not fully itself.
Plug your headphone into another port and see if it solves the problem.Check and make sure your headphones are properly connected to your laptop.
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